Frequently Asked Questions
Everything you need to know about your equestrian gear and order.
How do I determine the correct size for a horse blanket or saddle?
We provide detailed sizing guides on each product page. For blankets, measure from the center of the horse's chest to the center of the tail. For saddles, we recommend consulting our fit experts or using our trial program to ensure a perfect match for both horse and rider.
What is your return policy on riding apparel and equipment?
We offer a 30-day return policy on most items, provided they are in new, unused condition with original tags attached. Please note that custom items and safety equipment like helmets have specific return restrictions for safety reasons.
Do you offer international shipping for equestrian gear?
Yes, Farm House Tack ships worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and the weight of the items in your cart.
How can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number. You can use this number on the carrier's website to monitor your shipment's progress in real-time.
Do you offer a trial period for high-end saddles?
Yes, we understand the importance of a perfect fit. We offer a specialized saddle trial program that allows you to test the fit and comfort of select saddles before committing to a final purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Affirm to help you invest in quality gear over time.